Shipping Policy – Norelic

At Norelic, we are committed to providing a smooth and reliable shopping experience. This Shipping Policy explains our shipping options, estimated delivery times, and order tracking procedures.

1. Order Processing

Orders are typically processed within 1–3 business days, excluding weekends and public holidays.

Once your order has been shipped, you will receive a confirmation email containing your tracking information, when available.

2. Shipping Within the United States

We currently offer the following shipping options for customers in the United States:

• Free Standard Shipping: $0 on all orders, with no minimum purchase required.

• Express Shipping: $15 per order.

Estimated delivery times are displayed at checkout. These estimates are not guaranteed and may vary depending on product availability, fulfillment location, carrier operations, and destination.

3. Order Tracking

Once your order has shipped, we will send you an email with tracking details.

You can track your shipment using the tracking link in your email or through the Track My Order page on our website.

4. Shipping Delays

Although we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to carrier disruptions, weather conditions, holidays, customs processing, or other circumstances beyond our control.

If your order is delayed, please contact our customer support team for assistance.

5. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping address, please contact us as soon as possible at contact@norelic.com. Address changes cannot be guaranteed once an order has been processed or shipped.

6. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at contact@norelic.com with your order number and relevant details.

Our customer support team will review the situation and assist you in finding an appropriate resolution.

7. Contact Us

If you have any questions regarding shipping or delivery, please contact us at:

Norelic

Email: contact@norelic.com

We are here to help and appreciate your trust in Norelic.